Decision ownership
Make knowledge usable
Structure sources, access and retrieval so teams can find the approved answer.
Careers · Technology
AI Knowledge Systems Specialist
Help IICS design knowledge, governance and AI-enabled workflows that teams can actually use.
Hybrid · Full-time · Reports to AI and Knowledge Governance Lead · Closing 31 August 2026
Why the Role Exists
The capability this role helps build.
The reason the role is open, not a generic job advert.
IICS needs someone who can turn approved knowledge, tools and AI capability into working systems — with access, traceability and review remaining explicit.
Contribution and Outcomes
What success looks like.
Decision ownership, client contribution and team contribution.
Client contribution
Design responsible workflows
Help clients see where AI can support work without hiding judgment or approval.
Team contribution
Keep governance visible
Document version ownership, review points and what must stay human.
Responsibilities
Recurring work connected to outcomes.
The numbered steps are generated from the role, not typed as 01 / 02 in the CMS.
IICS / STEP 01
Diagnose
Map how knowledge currently moves across people, files and tools.
RoleIICS / STEP 02
Frame
Define the knowledge problem before proposing a model, prompt or platform.
RoleIICS / STEP 03
Build
Implement retrieval, tagging, access and review into a working system.
RoleIICS / STEP 04
Govern
Keep sources, permissions and change history explicit.
RoleIICS / STEP 05
Enable
Help strategists and clients use the system without becoming operators of it.
RoleWhat Good Fit Looks Like
Required and useful criteria, kept separate.
Required is the bar. Useful is not a disguised extra list of must-haves.
Required
- Systems thinking
- Clear documentation
- Comfort with AI tooling and knowledge architecture
- Ability to work with strategists, not only engineers
Useful
- Brand or consulting environment
- RAG / knowledge-base experience
- Familiarity with governance and access control
Application Process
What to submit and what happens next.
The same process for every role unless hiring later marks a role as closed.
IICS / STEP 01
Application
CV, short note and optional portfolio.
SubmitIICS / STEP 02
Initial review
Role fit and evidence review.
ReviewIICS / STEP 03
Interviews
Strategic discussion and practical work sample if required.
MeetIICS / STEP 04
Decision
Final communication and next steps.
DecideApply for this Role
Dedicated recruitment form, with this role attached.
Upload a PDF CV and a short note. The role is stored with the submission.
Careers
Apply for AI Knowledge Systems Specialist
Recruitment submissions are used only to assess this application. Retention follows IICS hiring practice.